Delivery Policy

At Hills of Devon we aim to provide excellent products along with a great service at the same time as fantastic prices.
We use a next working day delivery service. All orders received by 10:00am will be dispatched that day although we try and prepare orders for dispatch up until the time the courier has made their collection for that day. If you would like confirmation of when your order will be dispatched please feel free to telephone us on 01837 83704 and we will be more than happy to help you. Deliveries are made during normal business hours Monday to Friday, excluding public and bank holidays. Timed and Saturday deliveries are available at an additional cost. Please contact us for a quote.

Free Deliveries apply to Mainland England, Wales and Southern Scotland (all the beige and grey areas on the map).

Please add £9.41 per consignment to the standard delivery prices if deliveries to the Scottish Highlands, including the following Postcode areas, are required:-

AB31 – AB56; FK19 –FK21; HS1 – HS9; IV1 – IV56; KA27; KA28; KW1 – KW17; PA20 – PA88; PH1 – PH44; ZE1 – ZE3

For all other areas please email for a price.
Hills of Devon makes every effort to ensure that your goods arrive to you within the specified delivery times using a national delivery courier. However, due to factors outside our control, our delivery service times are not guaranteed. Goods may be delayed once handed to our courier. If you have not received the goods by 18:00 on your scheduled delivery day please feel free to email or call us and we will be happy to look into the delay.
All deliveries must be signed for by the customer or by a person acting on behalf of the customer. Customers requesting parcels to be left without signing do so at their own risk.
If you wish to return a parcel(s) for any reason you must contact us first.